Order help

Online shopping - fast and convenient home shopping

Your shopping cart

In our detailed article sites you will find an entry field for quantity and a button "Add to shopping cart". Please first insert first the quantity required and then add to the "shopping cart" in order to save the article in your virtual "shopping list".
Then continue shopping and add more articles to your shopping cart or complete your online shopping.
   
  •     The green signal light stands for immediate availability of the article.
  •     The yellow signal light stands for availability short-term.
  •     The red signal light stands for an uncertain delivery time of the article..

(Should the signal be on red, please get in touch with us per email bestellung@tengu-publishing.de in order to learn more about the expected delivery time.)

Process your order

Click the button "Shopping cart" to get a summary of your current order. You will now see a list of all the articles which are in your shopping cart. In case you wish to change the quantity of an article at this point, enter the requested quantity on the button "Ordered quantity" and click the pencil symbol. If you would like to remove an article from your shopping cart, click the recycle bin next to the article price. Have you now completed your order? Then click the button "Proceed to check-out"
Select the type of shipment on the next page.
Shipment within Germany or within European Union.
In case additional shipping costs should occur, you will see them at this point. Mark the requested type of shipment and click "Next".

Summary of your order

Afterwards, you will see a summary of your order. Please check for completeness and make sure that all your entries are correct. Check again the quantity of the articles, the type of shipment and the method of payment. Please now complete your order by ticking the check-box for our terms and conditions (terms of use) which can be seen here. Then click "Next" in order to finalize your order.
Your personal data
Now a new window opens. This window is transferred encrypted - see the small lock icon at the bottom. Please now insert all your personal data - Mandatory fields are marked with an asterisk. You have now also the chance to choose a delivery address different to the invoice address. In case you wish to save your personal data for one of your next online shopping activities, activate the function "Save address data". In this case you should activate cookies in your browser. Are all entries correct and complete? Then now click OK in order to finalize your order. You will then receive an email confirming your order.
Your email address
Please ensure that your email address is correct as we will get in touch with you via email. Moreover, you email address is your customer code at Tengu-Publishing Verlag Wolfgang Ettig enabling us to clearly identify you.
Cookies and Pop-ups
In our webshop, we use cookies for some functions in order to save data on your computer. Thus, you have to activate cookies in your browser in order to be able to use these functions.

For the completion of your order our shop opens an encoded transferable window. If you use a pop-up blocker software on your computer, please deactivate it, otherwise you may not be able to complete the order.